07 - 07 - 2026

DXC bets on India, says AI will create tech jobs

As concerns mount that artificial intelligence could upend software engineering jobs, DXC Technology is making a different bet: that AI will expand the technology workforce by creating new roles, even as it automates existing ones, and that India will be central to that transformation.

Speaking after the opening of the company’s AI-first Customer Experience Centre in Bengaluru, DXC executives said the rapid adoption of generative AI would shift work toward higher-value engineering, enterprise transformation and large-scale modernization projects rather than eliminate demand for technology professionals.

“Will existing work increasingly be driven through AI? Yes. Will this create more opportunities for us to focus on where value pools are? That’s an absolute and resounding yes,” Ramnath Venkataraman, DXC’s President of Consulting & Engineering Services, said in response to a question from UNI.

The comments come as technology companies worldwide grapple with how AI will reshape employment. Investors have embraced automation as a driver of productivity, while employees increasingly worry that advances in generative AI could reduce the need for software developers and other knowledge workers.

Changing skills

DXC argued that the industry’s challenge is not one of shrinking demand but of changing skills. Companies, Venkataraman said, must continue to retrain employees and invest in new capabilities while avoiding the twin risks of moving too quickly or too slowly as AI evolves.

The company’s confidence in India reflects a broader shift in the country’s role within the global technology industry. Once viewed primarily as a destination for outsourced software development and IT services, India has become an increasingly important centre for product engineering, artificial intelligence and enterprise innovation.

DXC, which employs nearly 138,000 people in India—its largest workforce anywhere in the world—said the country now combines engineering talent, operational scale and innovation in a way that makes it indispensable to the company’s global strategy.

The new Bengaluru centre is part of a broader investment programme spanning seven Indian cities. DXC said the initiative is intended to strengthen engineering capabilities, deepen customer collaboration and accelerate AI-led digital transformation across industries including banking, insurance, manufacturing and transportation.

The company also rejected suggestions that the rise of large AI platforms could diminish the role of IT services firms. Instead, it argued that enterprises will continue to require partners to integrate AI into legacy systems, manage organisational change and deploy technology at scale.

While declining to provide hiring projections, DXC said it would continue investing in talent and AI capabilities in India, reflecting its view that the country’s role in the global technology economy is shifting from execution to innovation.